Purchasing an artwork begins by getting in touch via the contact form or by email. Before the purchase is confirmed, we will agree on the artwork, price, payment method, and delivery arrangements.

Yes. All listed prices include VAT at 13.5%.

Delivery within Finland is included in the price of the artwork.

Shipping outside Finland depends on the destination country as well as the size and weight of the artwork. The shipping cost will be provided to the buyer before the purchase is confirmed.

You will receive an invoice for the agreed artwork by email. The artwork will be shipped once payment has been received.

For deliveries within Finland, the artwork will be shipped 3–7 business days after payment is received. Delivery times may vary depending on the delivery address and the shipping provider.

NOKKO Living is not liable for delays caused by force majeure or for any indirect losses or inconvenience resulting from such delays. Any exceptional delivery times will be stated on the homepage.

Consumers have a statutory 14-day right of withdrawal when purchasing online. The withdrawal period begins when the artwork is received.

If you wish to exercise your right of withdrawal, please notify me in writing by email within 14 days of receiving the artwork. The artwork must then be returned without undue delay and no later than 14 days after the withdrawal notice has been submitted.

The direct costs of returning the artwork are the buyer's responsibility. The buyer is also responsible for the artwork during the return shipment until it has been returned to the seller.

The artwork must be appropriately packaged for return. The buyer has the right to inspect and examine the artwork before deciding whether to return it. The artwork must be handled with care and kept in its original condition. If the condition of the artwork deteriorates as a result of the buyer's handling during the withdrawal period, the buyer may be liable for the resulting reduction in value.

When the right of withdrawal is exercised correctly, the purchase price will be refunded. The refund will be made without undue delay after the returned artwork has been received and confirmed to be undamaged.

Please check the condition of the package and artwork, if possible, immediately upon receiving the shipment. If you notice any damage to the packaging or artwork, please notify me by email without delay and include photographs of both the packaging and the damage.

Please keep the packaging materials and packaging until the damage claim has been resolved. 

An uncollected package is not the same as return or order cancellation. If you do not collect your package and have not separately notified us of your cancellation, we will charge you for the shipping costs incurred.